Frequently asked questions

Q: Do your products are authentic? And why they are so cheap? Is this a scam?

A: (I am so tired to answer this question because so many people asked, LOL) Our products are in authentic quality but we are not official store. We get all shoes from an authentic factory in China by a special way and that’s why our products are in top quality and cheap.

And it is not a scam:
We are honest businessmen and we know that cheating can’t last long and deceiver will get punished. The more important is that we can make more money if we provide best products and services——If we cheat on customers, then they won’t buy again and they will tell their friends, then we will get no customer within 4 weeks. If we provide best products and services to customers, they will buy again and again, and they will tell their family and friends, then we will get hundreds of customers and make a lot of money. Lastly we can offer pictures and videos of products and offer proof (screenshot and tracking number) to prove that our customers received products.

Q: How do I place an order?

A: Choose all items you need and select the quantity click the button “Add To Cart” , then submit the order when all items have been chosen, finally click the button “proceed to checkout”. Fill in your mailbox and contact information . Pls pay attention to write down your right receiver information and email adress, so that we can contact u correctly !

Q: How many days I need to wait if I pay today?

A: We ship within 48 hours (after we received payment) and we ship by DHL (packages to most countries always arrive within 3 ~ 7 days). So totally 5 to 9 days.

Q: Can I know the shipping information of my order?

A: We will offer you tracking number once we ship so that you can know the situation of your products in time.

Q: How do I look for goods that are not listed on your site?

A: If you are looking for goods we don’t list on our site. Please contact with us with a picture, a serial number or the model number of the goods. The more details given, the easier and quicker to locate the goods in the factory.

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